How much do you charge for shipping?
We provide free shipping to addresses in Singapore. For international shipping, please drop us an email at firstname.lastname@example.org*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay if you are buying from Singapore - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, or via sea freight for bigger furniture items which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at email@example.com
Can I cancel my order?
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. Please contact us at firstname.lastname@example.org